Boston Acoustics offers a limited warranty to the original purchaser of any Boston
Acoustics home and custom audio products or accessories purchased from an authorized
Canadian Boston Acoustics dealer. For a list of authorized dealers please click
on the FIND A RETAILER link. This warranty protects against defects in materials
or workmanship that occur in normal use of the Boston Acoustics product for the
stated period and will be repaired without charge for parts and labor. If product
cannot be repaired, it will be replaced with a comparable product or (at Boston
Acoustics’ discretion) a refund of the current retail price of the product. It is
the customers’ responsibility to use the unit according to the instructions supplied,
to provide safe and secure transportation to an authorized Canadian Boston Acoustics
service representative, and to present proof of purchase in the form of the original
sales receipt to establish warranty coverage. The customers’ sales receipt should
note the model, serial number and date of purchase from an authorized Canadian Boston
- Soundbar Systems, Tabletop (Radios, Docks) & Accessories
One (1) year from the date of purchase
- Home Speakers, Home Theater Systems, Custom, In-wall/In-Ceiling, Outdoor, &
One (1) year from the date of purchase on Powered components Five (5) years from
the date of purchase on Passive components
- Refurbished Products
90 days from date of purchase
Excluded from this warranty are parts damaged from abuse, misuse, acts of God, improper
installation, accidents, shipping, repairs or modifications by anyone other than
an authorized Boston Acoustics service representative. This warranty is limited
to the Boston Acoustics product and does not cover damage to any associated equipment.
This warranty does not cover the cost of removal or reinstallation.
The product warranty is null and void if any of the following has occurred:
- Serial numbers are defaced or removed.
- The date sticker is removed from the product.
- Proof of purchase is not presented with the product at the time of repair.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY.
IN NO EVENT WILL BOSTON ACOUSTICS BE LIABLE FOR ANY AMOUNT GREATER THAN THE CURRENTLY
SUGGESTED RETAIL PRICE OF THE PRODUCT. BOSTON ACOUSTICS SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT.
This written warranty represents the entire warranty agreement between Boston Acoustics
and customer. This warranty is given in lieu of all other warranties, express or
implied, including without limitation implied warranties of merchantability and
fitness for a particular purpose. This warranty gives the customer specific legal
rights and the customer may also have other rights that vary, from province to province.
Some provinces limit what warranties may be excluded as well as how long an implied
warranty lasts, so the above limitation may not apply to you. If service is deemed
necessary, the first step is to contact the retailer from whom you purchased the
product. If that is not possible, contact Boston Acoustics via our online form:
or call us at: 877 924 5817.
Boston Acoustics will promptly advise what action to take. If it is necessary to
return the product for repair, it must be shipped prepaid and in appropriate packaging
to an authorized Boston Acoustics Service Center. After the unit has been repaired,
Boston Acoustics will return it freight prepaid in the U.S. and Canada.